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Embracing Digital Media: How Municipalities Like Mukilteo Thrive with CGI Digital Partnerships

By Matt Cottengim Rochester, NY
PUBLISHED 8:04 PM ET March 6, 2025

In today’s digital age, municipalities are increasingly leveraging advanced media strategies to enhance community engagement and showcase their unique attributes. One notable example is the collaboration between the City of Mukilteo, Washington, and CGI Digital, which has significantly bolstered the city’s digital presence.

CGI Digital’s Community Showcase Video Program

CGI Digital offers a Community Showcase Video Program that provides municipalities with professionally produced videos at no cost. These videos highlight local attractions, economic opportunities, and the overall quality of life, serving as valuable tools to attract new residents, businesses, and tourists. By partnering with CGI Digital, cities can present themselves compellingly without incurring substantial expenses.

Mukilteo’s Experience with CGI Digital

Mukilteo has collaborated with CGI Digital multiple times to produce promotional content for the city. Mayor Joe Marine reflects on this partnership:

“At first, it’s sort of like, hey, this is somebody that you work with, right? You can’t say you’re hired because then again, there’s no, they didn’t charge us anything.”

He further emphasizes the benefits for smaller cities:

“They’re making your city look good. And it’s things that most cities couldn’t do on, certainly not a city our size. We don’t have, you know, the capability or bandwidth to be able to put something like this together.”

This collaboration has enabled Mukilteo to effectively promote its community without straining local resources.

Emerging Digital Media Trends for Municipalities

Beyond video showcases, several digital media trends are reshaping how municipalities engage with their communities:

  • E-Participation Platforms: Tools that facilitate electronic participation (e-participation) are becoming essential. They enable citizens to engage in governance processes, from providing feedback on local policies to participating in decision-making. This fosters a more inclusive and transparent government-citizen relationship.en.wikipedia.org+1en.wikipedia.org+1

  • Civic Technology Initiatives: The adoption of civic technology, which utilizes technology to enhance the relationship between citizens and their government, is on the rise. This includes platforms for crowdsourcing ideas, reporting local issues, and enhancing public services.en.wikipedia.org

  • Social Media Engagement: Municipalities are increasingly using social media platforms to disseminate information, engage with residents, and counteract misinformation. For instance, local governments play a crucial role in combating disinformation by investing in strengthening local news and implementing media literacy programs.time.com

  • Crowdmapping: This involves aggregating crowd-generated inputs, such as social media feeds and reports, combined with geographic data to create up-to-date digital maps. Municipalities can use crowdmapping to track events like natural disasters, infrastructure issues, or community projects, enhancing situational awareness and response strategies.en.wikipedia.org

Conclusion

The integration of digital media strategies is becoming indispensable for municipalities aiming to enhance community engagement and transparency. Partnerships with organizations like CGI Digital provide valuable resources for cities to promote themselves effectively. By embracing emerging trends such as e-participation, civic technology, social media engagement, and crowdmapping, municipalities can foster stronger connections with their residents and adapt to the evolving digital landscape.

Matt Cottengim is an experienced professional with a strong background in sales, marketing, workflow automation, and business strategy. He serves as the Brand Affiliate for Community Showcase Banners, Inc., a company that specializes in decorative streetscape banner displays for municipalities. Matt is also an expert in software tools such as WooCommerce, ActiveCampaign, Monday.com, Airtable, Synthflow, Chat GPT, Click Up and Zapier, which he uses to optimize all aspects of the business’s operations.

 

 

Community Showcase Banners
130 E. Main St.
Rochester, NY 14604